Up-to-Date Information on FamilyMeans' Response to COVID-19 

The health and safety of FamilyMeans clients, staff, and volunteers is a top priority for us. Like you and many other agencies, we are monitoring the rapidly changing nature of the Coronavirus (COVID-19) pandemic. In response, FamilyMeans leadership is closely consulting advice from public health experts, reviewing our longstanding business continuity plan, and adopting emergency preparedness measures where needed.

We want to make it easy for FamilyMeans clients, staff, volunteers, and community members to understand the precautions that FamilyMeans is taking during this time of uncertainty. Because of the ever-changing nature of this crisis, we plan to update this page as policies and plans change. Please check back regularly for updates.

As of October 20, 2020 the following precautions are being taken to slow-down the virus’ transmission and keep our community healthy and safe. This page will be updated when changes to our plan occur. Questions? Please do not hesitate to contact us at 651-439-4840. 

 

General Agency

  • FamilyMeans offices are closed to clients, volunteers, and all visitors (with the exception of a limited number of clients whose counselor deems in-person sessions necessary). Face Coverings are required while inside all buildings.  Adminsitration functions continue. Please use online payment options for each program area below or, if necessary, bring checks to our secure drop-box at the Stillwater office. 
  • Regular business hours are temporarily changed to 8:00am - 4:30pm at our Main Office Location. Appointments later in the evening available, but must be pre-arranged. Contact us at 651-439-4840 for more information.
  • Non-agency community groups using our facilities have been postponed through March 2021. 
  • Main office volunteer activity has been postponed until further notice.
  • Events have been postponed or are being presented in virtual formats. Click here to see event information. 
  • COVID-19 Non-Emergency Helplines (Printable)

 

Caregiving & Aging

  • Client coaching & consultation sessions offered via telephone or online session (no in-person meetings).
  • Weekly On-Line Groups
    • Coffee Break/Memory Cafe: A time to socialize and chat on the computer with a small group of people and Caregiving & Aging staff. Tuesdays at 10:00am and Thursdays at 2:00pm. Email Heidi at hricks@familymeans.org for more information and to sign-up. 
    • Caregiver Support Group: An opportunity to connect (via Zoom video conference), share, and receive support from caregivers as we navigate the complexity of caregiving during this unprecedented time. Email Sarah Adams at sadams@familymeans.org for more information including how to join via Zoom. Space is limited to a small group each session.
    • Journey Together: Early memory loss conversation group. Email Heidi at hricks@familymeans.org for more information and to sign-up. 
  • Individual and group in-person programming is temporarily suspended. This includes Day Out! group respite, and on-site memory cafes, support groups, and education.
  • In-home respite services are also temporarily suspended.
  • Contact us to find out about new program options as they develop. 

Caregiving & Aging payment portal

 

Counseling & Therapy

  • Counseling sessions offered via telehealth (video conference) for current and new clients. 
  • Limited in-person sessions for specialized therapies for current and new clients. These sessions are subject to additional public health protocols to ensure the safety of clients and staff. Protocols include, but are not limited to, wearing face coverings while inside all buildings, contactless check-in, and social distancing procedures. 
  • School-Based clinicians are also offering sessions via telehealth (video conference). For specific information on school-based counseling, click here
  • COVID-19 mental health support information available here, including information for supporting children during this time.

 Counseling & therapy PAYMENT PORTAL

 

Financial Solutions

  • Client counseling sessions offered via telephone or on-line session (no in-person meetings).
  • All office locations closed to clients, volunteers, and visitors. 
  • DMP processes continue. Please make payments using the online payment portal. If necessary, checks can be dropped in the secure drop-box at the Stillwater Office. 
  • New Educational Offering - How to Manage Your Finances through Strained Economic Times 

 Financial Solutions DMP PAYMENT PORTal

 

Youth Development

  • Youth programming in Cimarron and Landfall is renewing in-person activities which will be structured by current public-health directives. Coordinators will offer outdoor programming in hour-long sessions with limited numbers of participants in each group. Staff are working with families to get this new model implemented. 
  • Digital activity and support sessions for teens and children will compliment our in-person programming.  
  • Our Cimarron site is a meal distribution center for Stillwater Area Schools free breakfast and lunch, but this is suspended during the summer break. Click here to for more information on the Stillwater ISD 834 website.
  • Our Landfall site is a meal distribution center for North St. Paul - Maplewood - Oakdale Schools (ISD 622) free breakfast and lunch, also suspended during summer break.  Click here for more information on the ISD 622 website.
  • Both Cimarron and Landfall sites are distribution centers for "Free Meals of Kids", which provides 7 days of dinner and snacks to any youth ages 0-18. Meals are distributed on Wednesdays. Sign-up and get more information using the app "Free Meals for Kids" (free in the Apple App Store and Google Play Store). 

 

Center for Grief & Loss

  • Counseling sessions offered via telehealth (video conference) for current and new clients. 
  • Limited in-person sessions for specialized therapies for current and new clients. These sessions are subject to additional public health protocols to ensure the safety of clients and staff. Protocols include, but are not limited to, wearing face coverings at all times while inside, contactless check-in, and social distancing procedures
  • Admin support is working remotely. Please be patient as they return phone calls.
  • The Annual Memorial Walk for Hope & Healing will be a virtual event this year, held on Saturday, September 26 at 9:00am. Click here for more information and to register! 

center for grief & loss payment portal

 

Thank you for your support and understanding as we work through this time of uncertainty.

Questions? Please contact us! 651-439-4840