Up-to-Date Information on FamilyMeans' Response to COVID-19 

The health and safety of FamilyMeans clients, staff, and volunteers is a top priority for us. Like you and many other agencies, we are monitoring the rapidly changing nature of the Coronavirus (COVID-19) pandemic. In response, FamilyMeans leadership is closely consulting advice from public health experts, reviewing our longstanding business continuity plan, and adopting emergency preparedness measures where needed.

We want to make it easy for FamilyMeans clients, staff, volunteers, and community members to understand the precautions that FamilyMeans is taking during this time of uncertainty. Because of the ever-changing nature of this crisis, we plan to update this page as policies and plans change. Please check back regularly for updates.

As of May 29, 2020 the following precautions are being taken to slow-down the virus’ transmission and keep our community healthy and safe.


General Agency

  • FamilyMeans offices are closed to clients, volunteers, and all visitors. Adminsitration functions continue. Please use online payment options for each program area below or, if necessary, bring checks to our secure drop-box at the Stillwater office. 
  • Non-agency community groups using our facilities have been postponed through 2020. 
  • Main office volunteer activity has been postponed until further notice.
  • All events have been postponed. The annual Power of the Purse Fundraiser has been moved to an online auction. Click here for more information and to register.


Caregiving & Aging

  • Client coaching & consultation sessions offered via telephone or online session (no in-person meetings).
  • Weekly On-Line Groups
    • Coffee Break: A time to socialize and chat on the computer with a small group of people and Caregiving & Aging staff. Email Heidi at hricks@familymeans.org for more information and to sign-up. 
    • Caregiver Support Group: An opportunity to connect (via Zoom video conference), share, and receive support from caregivers as we navigate the complexity of caregiving during this unprecedented time. Email Sarah Adams at sadams@familymeans.org for more information including how to join via Zoom. Space is limited to a small group each session.
    • Journey Together: Early memory loss conversation group. Email Heidi at hricks@familymeans.org for more information and to sign-up. 
  • Older adult programming temporarily suspended. This includes Day Out! group respite, memory cafes, support groups, and education.
  • In-home respite services are also temporarily suspended.

Caregiving & Aging payment portal

Click the links below to see the letters sent to Caregiving & Aging Clients/Volunteers on March 16, 2020 further explaining these changes.

                Client Notice- March 16, 2020

                Respite Volunteer Notice – March 16, 2020


Counseling & Therapy

  • Counseling sessions offered via video session (no in-person meetings). Current client and new client sessions available. 
  • School-Based clinicians are also offering video sessions, and reaching out to students to schedule. We continue to be in contact with each school as to when therapists might return to provide sessions in the school buildings.
  • COVID-19 mental health support information available here, including information for supporting children during this time.

 Counseling & therapy PAYMENT PORTAL


Financial Solutions

  • Client counseling sessions offered via telephone or on-line session (no in-person meetings).
  • All office locations closed to clients, volunteers, and visitors. 
  • DMP processes continue. Please make payment using the online payment portal. If necessary, checks can be dropped in the secure drop-box at the Stillwater Office. 
  • New Educational Offering - How to Manage Your Finances through Strained Economic Times 

 Financial Solutions DMP PAYMENT PORTal


Youth Development

  • All youth programming in Cimarron and Landfall is postponed until further notice. Activity kits are being made for youth. 
  • Our Cimarron site is a meal distribution center for Stillwater Area Schools free breakfast and lunch. Click here to for more information.
  • Both Cimarron and Landfall sites are distribution centers for "Free Meals of Kids", which provides 7 days of dinner and snacks to any youth ages 0-18. Meals are distributed on Wednesdays. Sign-up and get more information using the app "Free Meals for Kids" (free in the Apple App Store and Google Play Store). 


Center for Grief & Loss

  • Counseling sessions offered via video session (no in-person meetings). Current client and new client sessions available.
  • Admin support is working remotely. Please be patient as they return phone calls.

center for grief & loss payment portal


Thank you for your support and understanding as we work through this time of uncertainty.

Questions? Please contact us! 651-439-4840